Greenwell PCN Access Plan

Greenwell Delivering Health Care

Eastmead Surgery ~ Mansell Road ~ Oldfield Family Practice ~ Elmbank Surgery

Greenford Avenue Family Health ~ Hanwell Health Centre ~ WestSeven GP

Accessing Primary care.

1. Patients can make an appointment via telephone, front desk or e-Consult.
2. Please follow guidance from reception staff to book with the correct Clinician/Member of the practice team to address your issue

The Practice Team

• GP – Practice Nurse – Advance Nurse Practitioner – Clinical Pharmacist – Physiotherapist – Social Prescriber – Mental Health Nurse –
• Woman’s health specialist – Health Care Assisstant/HCA

3.Use your high street pharmacy first for minor ailments. Pharmacy First is a consultation service that enables patients to be referred into community pharmacy for a minor illness or an urgent repeat medicine supply. You do not need to come to the GP first. The Pharmacy will advise you if you need to be seen at the surgery.

The following table shows the 7 conditions pharmacists can manage across various age ranges.

• 4. Patients may have telephone consultations with an external clinician.
• 5. Weekend and evening appointments are available at Elmbank Surgery.